Course Objective

Since our students aim to work in International hotel, cruise lines and airlines, English is an essential subject for them to study. We design our course to meet industrial and operational needs in communication. After completion of our course the students will gain confidence to communicate in English and meet International standard requirements in communication skill.

Course Modules

1. Hotel Operation English

  • Front office operation English
  • F&B service English
  • Housekeeping operation English
  • In flight conversation for cabin crew
  • Language for telephone communication
  • Language for interview preparation

2. General English

  • Greeting and introduction
  • Asking about schedules or routines
  • Expressing opinions
  • Describing people
  • Shopping
  • At a pharmacy
  • Likes and dislikes
  • English for traveling
  • Vocabulary


Mon Tue Wed Thu Fri Sat
11:00 to 13:00 Class A Class A Class A Class B Class B Class B
14:00 to 16:00 Class C Class C Class C

Admission Requirement

1. Applicant must be at least 16 years of age and preferable passed High School (Grade 11). Must be able to read and write basic English and communicate using English.

2. Applicant must have the passion in leaning language and participating in role play in order to improve the skill.

3 Months Program Consists of 1 Components

Class Room Training : Role play, pair work, group work, Individual performance, Presentation, listening practice using audio visual and video lessons.

Course Delivery

  • Classroom lectures
  • Video presentation
  • Assignments
  • Practical Sessions and Role Play

Resources Provided

Students are provided with

  • Topic base text book
  • Audio and visual aids
  • CDs
  • Well organized video lesson


  • Oral Test
  • Role Play
  • Presentation
  • Individual participation and performance assessment
  • Theory assessment through written test ( Monthly and Final Exam)